Rent

What can you expect from your Property Manager?

What can you expect from your Property Manager?

If you own real estate in Australia, you may consider placing the responsibility of your rental in the hands of a registered property manager, employed by a licensed real estate agency.

This can help you avoid the day-to-day worries of rental properties, thus making your life easier.

In the light of this, what can you expect from your property manager?
Here is a guide for both Landlords and Tenants.


WHAT DOES A PROPERTY MANAGER DO FOR YOU AS A LANDLORD?
Their primary duties are to market your rental, choose tenants and then, as the name suggests, manage your property.

You can assign a manager to do one or more of these main responsibilities, depending on your needs and agreement – here are a few of the more specific tasks.

Negotiate and collect the appropriate rent
Prepare a tenancy agreement
Lodge and collect bond payments
Carry out regular inspections
Arrange for repairs and/or maintenance
Provide relevant notices and financial statements to the landlord
Pay council rates and taxes (from the rent)

An experienced manager will have a good understanding of the local market, and how potential changes could affect your investment.

WHAT DOES A PROPERTY MANAGER DO FOR YOU AS A TENANT?
We do not only work for the Landlord we also work for our Tenants as well.

Provide a selection of houses for rent
Prepare a tenancy agreement
Collect all payments
Receive requests for maintenance, damages, noise complaints and the like
Act on these promptly
Respect your peace and privacy

Having a manager dedicated to your property will assist you too, as all demands should be met swiftly and effectively.


HOW DO YOU CHOOSE?
The days when management of rental properties just entailed collecting money are well and truly over.
Besides being well-trained and highly skilled, one of the main things you should be looking for in a property manager is experience in the industry – particularly a deep knowledge of the area you’re looking to in invest in (or have already invested in). When asked, they should be able to give you a detailed record of all services they offer, including fees.

The Real Estate Institute of Australia recommends asking questions like:
What are your processes in choosing good tenants?
Can you explain your charges and how much exactly I will be paying?
How will you assist in maximising my return and optimising capital growth?
How much would you market the property for, and why?

Provided that the answers supplied are satisfactory, you may have found the manager for you. But just like any relationship, don’t feel the need to rush into anything.