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Here’s some key tips on how to troubleshoot a running toilet. If your toilet keeps running, it can waste a lot of water and increase your water bill.
Step 1: Locate the isolation tap
First, find the isolation tap for your toilet. This tap is usually located near the base of the toilet, behind it, or sometimes on the wall behind the toilet. It’s a small valve that controls the flow of water to the toilet. (If isolation tap is not at the base of the toilet, open the top to check if it’s in there).
Step 2: Turn off the water supply
To stop the toilet from running, turn the isolation tap clockwise to close it. This will shut off the water supply to the toilet. You may need to use a bit of force, but be careful not to over-tighten it.
Step 3: Contact your property manager
Now that the water has been isolated, reducing any impact on your water bill, please contact your property manager. They can arrange for a plumber to address the repair.
If you have any other maintenance questions or need further assistance, don’t hesitate to reach out to your property manager.
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